Services
How we can help
My community office on Main Street exists for one reason: to make the provincial government work for you. Paperwork stuck, milestone worth celebrating, event you’d like me at: this is the place to ask.
No appointment. No runaround.
Walk in, call, or email. Our team will sit with you, cut through the paperwork, and stay on it until it’s resolved. We can serve you in several languages, and there’s never a charge. Just ask.
01: Documents
ServiceOntario & documents
We’re not a ServiceOntario counter, but when the everyday paperwork gets stuck, we know exactly who to call.
Driver’s licences
Renewals and address changes that hit a wall, and every ServiceOntario headache.
Health cards
OHIP renewals and replacements that stalled, and coverage questions.
Certificates
Birth, marriage, and death certificate requests and delays.
Ontario photo cards
Helping residents who don’t drive get government ID.
Commissioner of Oaths: free
Documents sworn or affirmed at our office, at no cost. Skip the fee entirely.
Vehicle registration
Plates, stickers and ownership transfers that got stuck.
02: Support
Benefits & financial support
When you’re navigating a program, an appeal, or a wait that’s gone on too long.
OSAP & students
Student aid applications, appeals, and repayment questions.
ODSP & Ontario Works
Navigating benefits, casework, and stalled files.
Trillium & seniors
Drug benefit, energy support, and seniors’ programs.
Housing & tenancy
Provincial housing programs and Landlord and Tenant Board matters.
WSIB & workplace injuries
Claims and appeals when a workplace injury upends things.
Finding a family doctor
Ontario is connecting everyone to primary care. We’ll help you navigate Health Care Connect.
03: Celebrations
Milestones & celebrations
The happy side of this office, and honestly, our favourite requests.
Milestone scrolls & certificates
Official congratulations for special birthdays, anniversaries and achievements. Give us two weeks’ notice if you can.
Marriage ceremonies: free
It’s true: your MPP can marry you. I’d be honoured to officiate, and it costs nothing.
Invite Zee to an event
School assembly, grand opening, cultural celebration, charity run: if I can be there, I will. Fridays and weekends are Milton days.
Request a meeting
Sit down with me or the team about an issue that matters to you, at the office or at your kitchen table.
Queen’s Park tours
Visiting the Legislature? We’ll help arrange your tour of the building where Milton’s voice gets heard.
04: Get involved
Be part of the work
This office runs on neighbours. There’s a place for you in it.
Volunteer with us
Community events, outreach, a hand where it’s needed: lend yours where you live.
Student internships
High school and university students: spend a term learning how a constituency office really works.
Youth Advisory Committee
A seat at the table for Milton high-schoolers who want a say in their town’s future.
Tell us what matters
The best files start at the door. Bring us the problem on your street.
The process
How it works
Reach out
Walk into the office on Main Street, call, or send us a note. Tell us what’s going on, in as much or as little detail as you have.
We advocate
We deal directly with the right ministry or agency on your behalf, and we know which doors to knock on to get an answer.
We follow through
We stay on it and keep you posted until it’s resolved, not until the file is passed along and forgotten.
Who handles what
Three governments, one simple rule
Town of Milton & Halton
- Roads, snow & parks
- By-law enforcement
- Milton Transit
- Property taxes, water & waste
Your town councillor and the Mayor’s office are the front door.
Our office
- OHIP, health cards & hospitals
- Licences & ServiceOntario
- Schools, OSAP & ODSP
- Landlord & Tenant Board, WSIB
Your Members of Parliament
- Passports, immigration & citizenship
- CRA & income taxes
- EI, CPP & Old Age Security
- Border services
MP Kristina Tesser Derksen (Milton East–Halton Hills South) · MP Adam van Koeverden (Burlington North–Milton West)
Not sure which government owns your problem? Start with us: wrong-door visits are our favourite referrals.
Come see us on Main Street
No appointment needed. Free parking around the corner. Serving Milton and north Burlington in English, French, Urdu, Hindi, Arabic, Punjabi, Spanish, Konkani and more.
159 Main St. E
Milton, ON L9T 1N7
Mon–Fri
9:00 am – 5:00 pm